Having trouble keeping your mobile data connection on your Nexus 6? You're not alone

If you’re the owner of a Nexus 6 and happen to be a subscriber to either T-Mobile’s or Sprint’s network, you might want to take note of a problem that’s been happening to quite a few owners of the handset. Multiple users around the web have been experiencing complete mobile data connection failure over the past week or so, with no viable explanation for the problems.

Most users explain that the problem happens sporadically throughout the day, and that their phones will randomly show an exclamation point over the signal icon, no matter if they have full bars or not. When that exclamation point shows up, the phone’s data connection is completely gone, and the Nexus 6 then requires a soft reset to work again. Unfortunately most folks are saying that a soft reset only fixes the problem for a few minutes.

The majority of these users report that the problem persists no matter if they’re rooted or non-rooted, or if their phones are running Android 5.0 or 5.1. Most complaints over on Reddit and XDA are from T-Mobile and Sprint customers, though there are also a few Verizon users reporting issues.

[related_videos title=”Related Videos” align=”center” type=”custom” videos=”588577,585261,566728,567902″]

If you’ve been experiencing this problem, you can try performing a soft reset, pulling the SIM card, or even calling T-Mobile or Sprint to see what the representatives have to say. As of now, there seems to be no permanent fix for the issue. Has this happened to you on your Nexus 6? If so, be sure to let us know in the comment section!