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Android 10 update breaks Google Pixel 2 Wi-Fi for many users

There is no official solution, but it appears Google has sent out a few replacement devices.
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Published onNovember 20, 2019

Google released the Pixel 2 and Pixel 2 XL just over two years ago. The company has since updated the devices with each new iteration of Android since. Unfortunately, the platform’s most recent update, Android 10, seems to break Wi-Fi functionality on many Pixel 2 devices.

Thanks to a tip from Android Authority reader LW Rozanski, we’ve been notified of a Google support thread where hundreds of users are claiming Android’s latest update renders Wi-Fi nearly useless on their devices. Interestingly, though, it seems no two cases are the same.

Some users claim their devices can connect to Wi-Fi networks, but internet access is not available. Others say Wi-Fi connectivity will drop sporadically. Some also claim that even their devices’ Bluetooth functionality is inconsistent and unreliable after receiving the Android 10 update.

Related: Google confirms that Pixel 2 camera won’t get Top Shot feature

Google has yet to formally address the issue at large, though some users have received replacement devices running Android 9. This is not a proper solution since many devices could still suffer the same problems if and when users upgrade them to Android 10.

So far, the only potential fix is to factory reset the device, and even that isn’t guaranteed. And even if it was, users shouldn’t be required to reset their devices just to reclaim its basic functionality.

Fortunately, we have not had this Wi-Fi issue on any of our Pixel 2 devices after receiving the Android 10 update, so we cannot replicate the problem. But what about you? Have you had any of these issues with your devices, and have you had any luck sorting them out? Let us know in the comments below.

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