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AT&T app has gone offline and some users report network outages

The AT&T app has gone offline amid potential network issues.
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Nov 13, 2026 — 10:01 AM ET

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AT&T logo on phone stock photo 3
Edgar Cervantes / Android Authority
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TL;DR
  • Users are reporting that AT&T is down.
  • It appears users are having trouble logging into the app.
  • The provider’s network also appears to be down in certain locations.

If you’re having trouble with AT&T right now, you can rest easy knowing that you’re not the only one. There appears to be a partial outage happening at the moment. Here’s what we know is going on.

Users are reporting on Downdetector that AT&T is down. It appears that the issue has taken down the AT&T app. Users on Reddit claim they are unable to get the app to load. I can also confirm that I am unable to sign into the app. When attempting to sign in, I get the message “Unable to connect.”

ATT app error
Ryan McNeal / Android Authority

According to users on X, it also looks like the network is down in certain locations, including Texas. According to Downdetector’s heat map, Chicago, Los Angeles, Detroit, and Atlanta are also suffering an outage.

We’ll keep an eye on the situation. When the service is restored, we will update this article.

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