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Genshin Impact: How to change your email address
Published onFebruary 7, 2025
When you create a Genshin Impact account, you tie it to an email address. You can also link it to your Facebook, Google, Apple, or Twitter accounts so that you can log into these games more easily. Years later, you may not use that email anymore and want to change it. Here’s how to change your email in Genshin Impact.
QUICK ANSWER
To change your Genshin email, go to account.hoyoverse.com and log into your account. From there, select Account Security Settings > Modify Link (next to 'Email'). Complete the Security Verification by having them send a code to your account email; enter the code. Next, enter your new email and have them send a code to your new email. Enter that new verification code, then click Link.
KEY SECTIONS
How to change your Genshin email on the website
In a browser, visit account.hoyoverse.com and log into your account.
From the Account Management menu on the left hand side, select Account Security Settings.
Within Account Security Settings, select the Modify Link option next to Email. If you need to change your Genshin Impact password, you can do that here also.
To change your Genshin email, you must complete a Security Verification. Select Send code next to the Verification Code field.
A six-digit verification code will be sent to your current email address. Enter it into the Verification Code field, then select Next.
Enter your new email in the Email field, then click Send code. Go to your new email address and look for an email containing a verification code. Enter that verification code in the Verification Code field, then click Link.
How to change your Genshin email from within the game
Genshin Impact now allows you to access your account details from within the game. To do so, open the game and open the Paimon Menu in the top left.
Next, tap the Settings button from the vertically aligned menu along the left.
Within Settings, go down to the Account tab. Tap the Tap to proceed button next to User Center.
From here, you will be redirected to the same account details page as in the browser. Follow all of the above directions to change your email.
If for whatever reason you lose access to your email address, contacting Mihoyo support is your best chance to get your account back. In general, linking your account to something other than just an email address, like a Google, Apple, or PSN account, is the best way to keep your account safe.