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How to completely delete your Venmo account

The process is simple, but you need to take care of some things first.
By

Published onFebruary 9, 2023

Venmo is a very popular and convenient tool for sending money to friends or making payments. Like with any other financial service, though, there are many reasons why people may want to leave the platform. Whatever the reason, today we’ll show you how to delete your Venmo account for good.

Read more: Is Venmo safe? The low-down on privacy and security for Venmo users

QUICK ANSWER

You can easily delete your Venmo account from the mobile app. Launch the Venmo app and go into the Me tab. Tap on the gear icon and go to Preferences > Account> Close Venmo Account. Follow the on-screen instructions to confirm the action and finish the procedure. You can also find the option on Venmo.com if you go to Settings > Profile > Close Venmo account.


JUMP TO KEY SECTIONS

Editor’s note: We used a custom Windows PC running Windows 11 and a Pixel 7 Pro running Android 13 to come up with these instructions. The iPhone steps are the same, so you can follow the same steps to close the account from the iOS app. 

What happens when you delete your Venmo account

Venmo doesn’t really make things too complicated once you successfully delete the account. The company will send you a last email with your transaction history. From then on, your relationship with Venmo is done for. That is unless you try to come back.

You won’t be able to recover a Venmo account once you’ve closed it. If you want to use the service again, you’ll have to create a new Venmo account, add your banking information, and go through the whole signup process again.

What to do before you delete your Venmo account

Venmo app on phone 1

There are some things to keep in mind before you go ahead and delete your Venmo account. In fact, Venmo won’t even let you close an account before taking care of some things first.

For starters, you should transfer all your funds to your bank before you try to delete your Venmo account. Closing an account won’t automatically withdraw your money to your linked financial institution. Nor will it return the money to the original senders. If you close your account and leave funds in there, you’ll have to contact Venmo directly to get your money back.

Furthermore, you won’t be able to delete your Venmo account if you have any pending transactions. Venmo will tell you if you have any pending transactions, and it will ask you to take care of those before closing out the account.

Additionally, you need to make sure you’re logged into your Venmo account to close it. If you can’t log in, you will have to try resetting your password to gain access to your account.

How to delete your Venmo account

If you’re ready and have already decided to delete your Venmo account, here are the steps.

How to close Venmo account from a browser:

  1. Go to the Venmo.com website and log in.
  2. Expand the Settings option in the left column.
  3. Go into Profile.
  4. Scroll down and select Close Venmo account.
  5. Select Begin closing my account.
  6. Hit Confirm.

How to close Venmo account from the mobile app:

  1. Launch the Venmo app and sign in if you haven’t. (Download Venmo for Android or iOS)
  2. Go into the Me tab.
  3. Tap on the gear icon.
  4. Under the Preferences section, select Account.
  5. Select Close Venmo Account.
  6. Follow the on-screen instructions to finalize the procedure.

Read more: Venmo vs PayPal

FAQs

You will have to contact Venmo to get everything sorted out in case you’re handling a deceased person’s unfinished tasks. You can file a ticket form or call the support team at 855-812-4430 from 8AM to 8PM. They will likely ask for proof and other information.

You should withdraw all your money from Venmo before closing your account. Venmo won’t automatically do it after an account is closed. If you close your Venmo account and leave funds in it, the only way to get the money back is to contact the support team. You can file a ticket form or call the support team at 855-812-4430 from 8AM to 8PM.

Venmo won’t let you delete an account with pending transactions. These will need to be taken care of before moving forward.

Yes, you can delete your business Venmo account and keep your personal one active. You can’t do this from the website or app, though. You’ll need to contact the support team. You can file a ticket form or call the support team at 855-812-4430 from 8AM to 8PM.

Sadly, the same doesn’t work the other way around. Both your personal and business Venmo accounts will be deleted if you close out your personal account. This is because, technically, business accounts aren’t full accounts. They are treated as profiles.

You can usually reactivate a suspended account if Venmo deactivated it for any reason. The same doesn’t apply if you choose to delete your own account, though. Closing your account at your own discretion will permanently delete it. You must create a new account if you want to use Venmo again.

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