Google says it’s working to fix missing daily vitals in Health app

The latest Google Health update has left some Fitbit users wondering where their daily health readings went. Now, there’s some good news for those caught up in the disappearing act: Google has confirmed the problem and is working to put things right.

Some users have been unable to view important health metrics after installing Google Health version 5.12. These include heart rate variability, resting heart rate, blood oxygen, breathing rate, and skin temperature. The data appears to be recorded normally in some cases, but the app fails to display it. We reached out to Google for clarification, and a spokesperson provided the following statement:

We’re aware of the issue preventing some users from viewing select metrics like vitals within the Google Health app. We are currently investigating the issue, and working to resolve it as quickly as possible.

That confirms earlier claims from a Google Product Expert that the team was aware of the problem and working on a solution. However, Google hasn’t provided a timeline for the fix or clarified whether Android users are also affected.

So far, complaints have largely come from iOS users running version 5.12, which reached Apple’s platform ahead of Android.

In the meantime, affected users can try signing out of Google Health and back in to restore their missing readings. Switching between weekly and monthly views has also worked for some, although neither workaround guarantees a lasting solution.

Either way, at least users now have official confirmation that Google is on the case. But the wait for a permanent fix continues.