HUAWEI angers customers with no Kitkat update for Ascend Mate 2

If there is one thing that irks tech enthusiasts, it’s waiting for their device to receive the latest OS version. If there’s one thing that riles them up, it’s when OEMs or carriers announce that devices won’t be receiving an update. And if there is one thing that drives people crazy, it’s when companies announce that their relatively new phones won’t be getting updated, and don’t even provide an explanation.

Huawei had better be prepared for a world of hate in the coming days and weeks as the USA branch has just announced its Ascend Mate 2 will not be getting KitKat. No reason was given unfortunately, though the company promises that customers can “expect superior hardware with the latest software going forward.” A quick glance at the comments below the revelation offer a variable firestorm of hostility with users openly proclaiming they are through with the company to some threatening to alter their YouTube reviews to reflect the current situation.

The HUAWEI Ascend Made 2 was released this past July and features a $299 price tag with decent specs, including a 6.1 inch 720p display, 13 megapixel camera, Snapdragon 400, and 2GB of RAM. Given that KitKat it supposed to run on even the most low end of devices, it’s rather astounding HUAWEI can make this decision, all the more so when considering the phone isn’t even 6 months old yet. While it is safe to say that the more hardcore Android user will take to rooting their phone (if they haven’t done so already) and installing Cyanogenmod or Paranoid Android, the mainstream customer – arguably the target market of considering its price and specs – will simply be left out to pasture by a company claiming it wants to appeal to Americans and expand its market share.

HUAWEI owners, please feel free to vent your frustrations in the comments below.