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How to restart a Fire TV Stick
As impressive as the technology is, sometimes performance issues need fixing that can’t be solved with the latest update. This is also true for Fire TV Stick devices. Restarting a device is the first option that most often solves the problem. Here’s how to restart your Fire TV Stick and get back to streaming in no time.
QUICK ANSWER
To restart your Fire TV Stick, navigate to Settings > My Fire TV > Restart, and wait until it turns on again.
JUMP TO KEY SECTIONS
Restart the Firestick by using the remote
If the screen on your Fire TV is frozen and you can’t navigate through the UI, you can reboot directly from the remote. First, hold down the Select and Play/Pause buttons on your controller for five seconds.
After that, your Fire TV Stick will restart. Note that it’s normal not to see any confirmation message on-screen using this method. If you’re having issues with the remote, see our guide on pairing and resetting your Fire TV Stick remote.
Restart Fire TV Stick from the settings
If your remote is working fine, but you’re still experiencing issues with your Fire TV device, you should be able to restart the unit using the settings.
- Go into Settings. It’s in the far right of the screen.
- Select My Fire TV.
- Pick Restart.
After that, you should see a ‘Powering-Off’ message on the screen. Wait for the device to boot up again.
Restart the Firestick by unplugging the cord
If all else fails, you can always unplug the Fire TV Stick to force a restart. We’d recommend using this method only if your screen is frozen and the Fire TV Stick remote controller isn’t responding.
You need only unplug the Fire TV Stick from its power source and wait about a minute before plugging it back into the power supply.
If none of the options resolve your issue, you may need to get more serious about the matter. Contact Amazon customer service for further assistance.
FAQs
If your Fire TV Stick is frozen, you can restart the device via the remote by pressing and holding the Select and Play/Pause buttons for five seconds.
To force your Fire TV Stick to restart, unplug the device from its power source and wait for one minute before plugging the cord back in. You can also try pressing the Select and Play/Pause simultaneously for about five seconds.
Restarting your Fire TV Stick should also clear the cache, but that’s not the only way to clear the cache on a Fire Stick. You can also do it through the settings menu.
Find the app on the homepage. Do not select it, but press the Options button on the remote. Then, choose Stop Force to close the app completely. Select the app from the homepage to relaunch it from your Firestick.