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(Update: Samsung responds) Samsung has reportedly stopped Galaxy Note 7 production
Update, October 10: Samsung has issued a statement confirming Note 7 production changes. Short of admitting a general halt, the company said it is “temporarily adjusting the production schedule to ensure quality and safety matters”. With replacement Note 7’s increasingly catching fire, it’s safe to safe neither Samsung nor the CPSC will be in any hurry to resume shipping Note 7 replacements until the battery problem has been definitively rectified.
Original post, October 9: Samsung has had a hard couple of months and the Galaxy Note 7 recall looks set to cause even more trouble for the company, with a new report suggesting that Samsung has temporarily halted production of the Galaxy Note 7.
According to South Korea’s Yonhap News Agency, the Korean manufacturer has halted production as it investigates a spate of fires with its supposedly-safe Galaxy Note 7 replacement units. The outlet cited an unnamed source at a Samsung supplier as saying that the decision was reached in cooperation with authorities in China, the United States and Korea. Rather tellingly, the source goes further to say:
...this measure includes a Samsung plant in Vietnam that is responsible for global shipments (of the Galaxy Note 7)
We’ve reached out to Samsung for an official comment but the company has not yet responded. However such a decision isn’t overly surprising; an unprecedented global recall over explosive fears may have been bad enough, but the company assured all users that the replacement units fixed the issue. Instead, over the past couple of days there have been seven different cases of replacement handsets spontaneously catching fire.
[related_videos align=”left” type=”custom” videos=”720404,716937,714781,710252″]Even if Samsung does manage to fix the issue, there’s no guarantee it’ll have carrier support with all four major US carriers offering refunds for any Note 7 user. AT&T and T-Mobile have also stopped selling or exchanging the Galaxy Note 7, and recommend that concerned Galaxy Note 7 customers come into store to discuss changing to another handset.
We’re waiting for an official statement from Samsung on this and will update this post with more information as we have it.