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What are Xfinity Rewards and how do they work?

Earn rewards just for being a loyal customer.
By

Published onNovember 4, 2024

xfinity rewards 1

If you’re an Xfinity user, you may have heard about their rewards program. But what exactly are Xfinity Rewards, and how do they work? In this brief guide, we explain how the rewards work, what you can get, and how to qualify.

What do you get with Xfinity rewards and how do they work?

Xfinity Rewards are special perks regularly offered to loyal customers, accessible via the Xfinity app. Some of the rewards include free movie tickets, discounts to Universal Orlando, entertainment discounts, and more.

So, how do Xfinity Rewards work? Essentially, you can sign up for free as long as you subscribe to an Xfinity service. Once registered, you’ll have access to a portal with all the available rewards. You can redeem as many as you like—there are no points to accrue. All rewards are available to all members, though the best offers are reserved for customers who have been with Xfinity the longest.

How do you join the Xfinity rewards program?

Joining Xfinity Rewards is as simple as signing up, though there are a few requirements you need to meet. The most basic requirement is that you must have Xfinity TV, Internet, Home, or Voice service, and your account must be in good standing. You also must be at least 18 years old.

There are different reward tiers depending on how long you’ve been with Xfinity:

  • Silver: For those who are new or have been subscribers for less than 2 years.
  • Gold: For those who have been with the service for 2 to 7 years.
  • Platinum: For those who have been with the service for 7 to 14 years.
  • Diamond: The highest status, awarded to customers of 14+ years.

Don’t already have Xfinity Mobile service? Hit up the button below to sign up now.

FAQ

Yes, signing up is totally free. You do need to have an Xfinity service in order to qualify though.

It’s free to sign up, so why not. As for how good the rewards are? It will vary depending on how long you’ve been a customer.

Tried to sign up but told you don’t qualify? There could be a few reasons. One, you might not have an account in good standing. Such as if you’re regularly late with payments, for example. It’s also possible that your older grandfathered plans might not be compatible with the rewards. In either case, your best move will be to contact customer service. 

You must be 18 years old and the Primary user on an Xfinity Internet, Home, TV, or Voice account that is in good standing.

Unfortunately, no. You must be the main user to sign up and redeem awards.

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